The rise of EVs and new market entrants: risk, repair and readiness
Panel discussionClaims Club Briefing 2Underwriting Club Briefing 2
2026-06-10 | 09:45 AM - 10:25 AM
Information
The rapid growth of EV adoption, alongside the emergence of new manufacturers entering the UK market, is reshaping the motor landscape at pace. While increased affordability and evolving vehicle technology are accelerating change, claims experience is revealing a more complex picture, with repairability, parts availability, limited historical data and increasing evidence complexity creating new uncertainty across the lifecycle of a claim. As EVs become more prominent across both personal and commercial fleets, insurers are facing growing tension among innovation, insurability, and the practical realities of repair, replacement, and liability assessment.
At the same time, more mature EV markets across APAC are already using automation and AI-led assessment to help manage these challenges at scale. This panel will explore how the UK market is responding to evolving EV risks, where claims experience is diverging from expectation, and what needs to happen to ensure underwriting, claims and repair ecosystems can keep pace.
- How is EV growth changing claims severity, repair timelines and total loss trends in practice, and are there lessons the UK market can learn from more mature EV markets in APAC?
- What challenges are emerging around parts availability, specialist repair, liability assessment and the commercial viability of repairs as new EV manufacturers scale globally?
- How does the lack of historical data impact underwriting confidence, claims predictability and evidence assessment, particularly where claims involve fragmented or cross-border information?
- What lessons can be learned from APAC markets already applying automation and AI to complex EV and third-party injury claims?
- How should insurers balance growth opportunities with uncertainty around long-term claims cost, customer outcomes and the operational readiness of the wider ecosystem?
Speakers
Eliza Jiang
Lawdify
CEO & Co-Founder
Fraser Lyall
ABI
Motor insuance policy lead