RT 2A: Protecting customers in a digital-first market
RoundtableFraud - Claims & Fraud Summit
2026-06-23 | 02:00 PM - 02:45 PM
Information
As insurance becomes easier to buy and manage online, new risks are emerging around how customers interact with the market.
From misleading distribution channels through to increasingly sophisticated scams, insurers are facing growing challenges in ensuring customers are protected before a claim even arises. This session will explore how organisations are responding to these risks, improving awareness and strengthening trust in a digital-first environment.
Speakers
Maninder Dhaliwal
LexisNexis Risk Solutions
Head of fraud & digital identity engagement
Paul Brockway
LexisNexis Risk Solutions
Director of insurance & investments