Back

A joined-up view of risk – bringing claims and underwriting together

Panel discussionClaims Club Briefing 3Underwriting Club Briefing 3

2026-09-08 | 10:30 AM - 11:05 AM

Information

Claims and underwriting have traditionally operated as separate functions, yet the challenges facing insurers increasingly demand a more joined-up approach. From fraud and emerging risks to customer expectations and climate resilience, the decisions made at underwriting often shape claims outcomes, while claims experience provides invaluable insight into future underwriting strategy. This discussion explores why bringing the two disciplines together is becoming essential to building more resilient insurers.

  • Using claims insight to strengthen underwriting decisions
  • Sharing operational intelligence across the insurance lifecycle
  • Improving data quality and organisational collaboration
  • Responding to emerging risks with limited historical experience
  • Creating a more joined-up approach to customer outcomes

Speakers

Sagic

Chris Hunt

Sagic

Chief operating officer