Wednesday, March 11

09:15 AM - 09:45 AM   

Fire on the front line: what incident reality tells us about prevention and risk

KeynoteClaims Club Briefing 1Underwriting Club Briefing 1

Lynsey Seal

09:45 AM - 10:15 AM   

The changing nature of fire risk: what it means and how can insurers respond

KeynoteClaims Club Briefing 1Underwriting Club Briefing 1

Allan Macpherson

10:40 AM - 11:30 AM   

Underwriting under pressure: discipline, disclosure and market behaviour

Panel discussionUnderwriting Club Briefing 1

Kathleen Durling Alan Spivey Aaron Woodhams

10:40 AM - 11:20 AM   

From prevention to pay-out: where property claims still go wrong

Panel discussionClaims Club Briefing 1

John Townend Alastair Thomson

11:20 AM - 12:00 PM   

Outcomes, trust and resilience: the future shape of property claims

Panel discussionClaims Club Briefing 1

Dean Witherington Ann Isaacs Louise Clark

11:30 AM - 12:00 PM   

The future property risk landscape: technology, climate and fit for purpose

Panel discussionUnderwriting Club Briefing 1

Alexandra Wyard Adrian Lloyd

Wednesday, June 10

08:30 AM - 09:10 AM   

Registration

OtherClaims Club Briefing 2Underwriting Club Briefing 2

09:10 AM - 09:15 AM   

Welcome and introduction

OtherClaims Club Briefing 2Underwriting Club Briefing 2

09:15 AM - 09:45 AM   

Back to basics - What is really driving motor risk today?

KeynoteClaims Club Briefing 2Underwriting Club Briefing 2

Ben Townsend

09:45 AM - 10:25 AM   

The rise of Chinese EVs and new market entrants - risk, repair and readiness

Panel discussionClaims Club Briefing 2Underwriting Club Briefing 2

10:25 AM - 10:45 AM   

Networking break

Networking breakClaims Club Briefing 2Underwriting Club Briefing 2

10:45 AM - 11:25 AM   

Cost, control and complexity: Managing motor claims in today’s market

Panel discussionClaims Club Briefing 2

Lee Kemp

10:45 AM - 11:25 AM   

Motor underwriting under pressure: pricing, discipline and decision-making

Panel discussionUnderwriting Club Briefing 2

Matthew Richardson Russell Harrisson

11:25 AM - 12:00 PM   

The future of motor claims: Technology, automation and changing risk

Panel discussionClaims Club Briefing 2

Jess Scaife

11:25 AM - 12:00 PM   

The future of motor underwriting: data, responsibility and managing risk

Panel discussionUnderwriting Club Briefing 2

Steve Browne Marvin Kuzamba Rob Clark

12:00 PM - 01:00 PM   

Networking lunch

LunchClaims Club Briefing 2Underwriting Club Briefing 2

Tuesday, June 23

09:30 AM - 10:30 AM   

Registration & Networking

OtherClaims and Fraud summit

10:30 AM - 11:00 AM   

Fireside Chat - Redefining the role of claims in today’s insurance landscape

KeynoteClaims and Fraud summit

11:00 AM - 11:45 AM   

Holding it together: Delivering claims outcomes under pressure

Panel discussionClaims and Fraud summit

11:45 AM - 12:15 PM   

Networking Break

Networking breakClaims and Fraud summit

12:15 PM - 01:00 PM   

Fraud in focus: Evolving threats, behaviours and responses

Panel discussionClaims and Fraud summit

01:00 PM - 02:00 PM   

Lunch & Networking

LunchClaims and Fraud summit

02:00 PM - 02:45 PM   

RT 1A: From insight to action – turning data into better claims decisions

Boardroom sessionClaims and Fraud summit

02:00 PM - 02:45 PM   

RT 2A: Improving the end-to-end claims journey

Boardroom sessionClaims and Fraud summit

02:00 PM - 02:45 PM   

RT 3A: Building capability in claims and fraud teams

Boardroom sessionClaims and Fraud summit

02:50 PM - 03:35 PM   

RT 1B: From insight to action – turning data into better claims decisions

Boardroom sessionClaims and Fraud summit

02:50 PM - 03:35 PM   

RT 2B: Improving the end-to-end claims journey

Boardroom sessionClaims and Fraud summit

02:50 PM - 03:35 PM   

RT 3B: Building capability in claims and fraud teams

Boardroom sessionClaims and Fraud summit

03:55 PM - 04:40 PM   

RT 1C: From insight to action – turning data into better claims decisions

Boardroom sessionClaims and Fraud summit

03:55 PM - 04:40 PM   

RT 2C: Improving the end-to-end claims journey

Boardroom sessionClaims and Fraud summit

03:55 PM - 04:40 PM   

RT 3C: Building capability in claims and fraud teams

Boardroom sessionClaims and Fraud summit

04:40 PM - 04:45 PM   

Close of Claims & Fraud Summit

OtherClaims and Fraud summit