Insurance Post Clubs - Claims Club

Welcome to the Claims Club

Become a member for free and join our first briefing

The agenda for the next Claims Club Briefing on 3 June 2025 has just been announced. Join us at the The Brewery, Grub Street Cellars, London where we will dive into property claims.

REGISTER FOR BRIEFING 2

Claims Club Briefing 2

June 3, 2025 | The Brewery, Grub St Cellars, London

Topic Focus: Property

Examine how inflation, labour shortages and underinsurance are driving up property claims costs and complexity.
Explore the impact of climate change on claims strategy, from sustainable rebuilding to rising accommodation costs.
Learn how AI, automation and video triage are streamlining claims processes and improving customer outcomes.
Uncover the risks and opportunities of tech adoption, from fraud prevention to insurer-supplier integration challenges.

Claims Club Briefing 3

11 September, 2025 | Events@ no.6, London

Topic Focus: Fraud

How fraudsters are evolving and what insurers can do to keep pace to stop them.
How wider social and macroeconomic factors impact fraud and those who perpetrate it.
How technology is being used to both commit frauds and by insurers and partners to stop these crimes, and what companies can do to integrate the latest tools within their teams without losing sight of the value skilled staff bring to the table.

Technology, Underwriting, Claims, and Fraud Confex

October 9, 2025 | NEC, Birmingham

Topic Focus: Claims innovation and

future trends

Delve into the latest innovations in claims management, from automation and blockchain to virtual assessments and digital customer experiences.
Discuss how insurers can prepare for the future of claims, including the integration of AI, IoT (Internet of Things), and quantum computing into their operations.
Explore the cultural and organizational challenges insurers face in implementing.