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Integrating AI at scale: Overcoming technical and operational blockers

Panel discussionInsurance Tech & AI Club Briefing 1

2025-04-24 | 02:20 PM - 03:05 PM

Information

While interest in AI has surged across the insurance sector, there are still firms that are struggling to move beyond isolated pilots and into business-wide integration. Legacy systems, regulatory uncertainty, and difficulty demonstrating value continue to slow progress. In this session, we’ll explore the real-world obstacles insurers are facing in deploying AI at scale and the strategies being used to overcome them.

  • Understanding how legacy systems and fragmented infrastructure impact AI deployment and what insurers are using to bridge the gap.
  • Discussing how insurers are benchmarking AI performance against human error rates to set realistic expectations
  • Evaluating risks of vendor lock-in and platform dependency to avoid an over-reliance on global tech providers for AI infrastructure
  • Examining the evolving regulatory landscape – including ethical AI standards and what governance frameworks insurers are putting in place to meet their internal governance

Speakers

Mosaic Insurance

Krishnan Ethirajan

Mosaic Insurance

Chief Digital and AI Officer

Darwin Insurance

Amit Arora

Darwin Insurance

Head of Platforms & Change

Ripe Thinking

Andrew Harrington

Ripe Thinking

CIO