Agentic AI and the Future Workforce

Boardroom sessionInsurance Tech & AI Club Briefing 1

2025-04-24 | 03:15 PM - 04:00 PM

Information

Agentic AI is rapidly shifting from concept to reality. These systems go beyond task automation, operating with autonomy, learning user preferences, and making decisions across complex workflows. For insurers, this raises profound questions: how will this reshape traditional roles like underwriting, claims handling, and pricing? What does it mean for future talent, training, and organisational design?
This closed-door roundtable invites insurers to explore the emerging opportunities and challenges around Agentic AI—from internal experiments and early adoption, to longer-term implications for skills, governance, and human-machine collaboration.

  • Where are you seeing early examples of Agentic AI in action—internally or in the market?
  • How will autonomous systems change how insurers recruit, train, and structure teams?
  • What are the most promising use cases for Agentic AI, and where are the red lines?
  • How can firms balance efficiency gains with the risk of skill erosion across underwriting and operational roles?
  • What governance frameworks or ethical considerations are being put in place to support this shift?

Speakers

McGill & Partners

Andre du Preez

McGill & Partners

Head of Emerging Technology