Practical AI in Action – Real-world use cases from insurance leaders
Boardroom sessionInsurance Tech & AI Club Briefing 1
2025-04-24 | 03:15 PM - 04:00 PM
Information
While AI discussions often focus on strategy and future potential, this closed-door roundtable is an opportunity to dig into the real-world doing — the projects that have been launched, the lessons learned, and the tools that are already making a difference on the ground.
From internally built tools to AI-enhanced decision support systems, this session is about what’s working, what’s failed, and what others can take away. Expect an open, off-the-record environment to compare experiences, explore tangible outcomes, and ask: Where are we seeing impact?
- Which AI use cases have made a meaningful difference inside your organisation—and how were they implemented?
- How are insurers building internal tools to automate workflows, reduce admin, or support compliance?
- What internal processes or functions have been quietly transformed by AI behind the scenes?
- Where did pilots succeed or stall, and what were the contributing factors?
- How are AI tools being deployed in decision support roles, and what guardrails are in place?
Speakers

Pierre du Toit
ManyPets
Chief Data Officer