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Opening Keynote – Fraud in Focus – The Evolving Threat Landscape for Insurers

KeynoteUnderwriting Club Briefing 3Claims Club Briefing 3

2025-09-11 | 09:35 AM - 09:50 AM

Information

Fraud continues to adapt at speed, exploiting new technologies, economic pressures, and shifting consumer behaviours. For insurers, the challenge is twofold: preventing losses while maintaining trust and a positive customer experience. In this opening keynote, CIFAS will provide a cross-sector view of the latest fraud threats, how criminal tactics are evolving, and the trends shaping the risk landscape for both underwriting and claims.

Bringing insight from across industries, CIFAS will explore what insurers need to know now—from identity fraud and application deception to organised crime and digital-first scams—and how closer collaboration, better data sharing, and targeted prevention strategies can strengthen defences. This session will set the tone for a day of practical discussion and shared learning between underwriting and claims leaders.

  • Where the biggest fraud threats are emerging today and how they are evolving across sectors.
  • The role of technology in both enabling and preventing fraud, from deepfakes to AI-driven detection.
  • How data sharing and cross-industry collaboration can strengthen fraud prevention capabilities.
  • What insurers can do now to reduce exposure, both at the underwriting stage and in claims handling.

Speakers

CIFAS

Mike Haley

CIFAS

CEO