Fraud in the age of AI – rethinking detection, identity, and claims triage
OtherInsurance Tech & AI Club Briefing 3
2025-09-11 | 11:15 AM - 12:00 PM
Information
As deepfakes and AI-generated content become more convincing, insurers are facing a new wave of digital fraud, from manipulated images in claims to voice-based deception in customer interactions. This session explores how insurers are detecting these emerging threats, managing PII responsibly, and rethinking triage through tools like the “bionic claims adjuster”, a hybrid model that blends AI and human judgment to identify fraud faster and more accurately.
- How are insurers detecting AI-generated content, such as deepfake images or videos, used in opportunistic or exaggerated claims?
- As AI based solutions are rapidly evolving the types of fraud insurers are experiencing, are current fraud detection tools still the best way to fight the next-gen fraud battle?
Speakers
Manjit Rana
Clearspeed
EVP insurance