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Rewiring SME Insurance – Lessons from the UK’s First Agentic AI-Native Broker

Panel discussionInsurance Tech & AI Club Briefing 3

2025-09-11 | 10:05 AM - 10:40 AM

Information

The £13bn UK SME insurance market faces a long-standing challenge: underinsurance, with Allianz data suggesting up to 80% of businesses lack the cover they need. Meshed is taking a radically different approach, using agentic AI to deliver dynamic, transparent, and adaptive SME policies that can update in real time as businesses change. In this fireside chat, we’ll explore how this model came to life, what it reveals about the limitations of traditional underwriting and broking, and what opportunities AI-native approaches might unlock across the wider market.

  • What does it mean to be an “agentic AI-native” broker, and how does that differ from conventional AI adoption?
  • How can real-time adaptive cover change the way SMEs are insured, and what efficiencies or risks does it introduce?
  • What challenges did Meshed face in building trust with backers and partners while launching such a new model
  • What lessons could incumbent insurers and brokers take from your approach when rethinking their own use of AI?

Speakers

Meshed

Mark Costello

Meshed

Chief Executive Officer