David Sheppard
Crawford and Co
- Head of Systems, Quality and Development
- Biography
- In 2017, David, also known as Shep, brought his expertise to the senior management team of Crawford’s managed repair business, Contractor Connection, bringing with him 11 years of insurance experience. Since joining Crawford, Shep has been a driving force behind transformational change—leading the rollout of a cutting-edge fully integrated claims management system, revolutionising reporting with automated insights, and, as of 2024, has co-led a new initiative within Crawford —a groundbreaking fusion of automation, predictive analytics, and AI-driven decision-making designed to redefine the future of claims management.
Speaker on
Creating in-house AI solutions to get staff more comfortable using it
Panel discussion
Insurance Tech & AI Club Briefing 1
04/24/2025
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13:10 - 13:55